Patients get in and out of clinics faster, which drives higher patient satisfaction. And when patients have shorter visit times, care providers can see more patients and bring in more revenue.
Real-time views/visibility of the location and status of patients and staff make it easier for the entire care team to know where every patient is, collaborate on what they need next, and adjust in the moment.
Because InSites for Clinics enables providers to see more patients each day, patients can get a first-available appointment sooner, which will positively impact your population health goals.
The InSites for Clinics application saves staff time by using automatically collected real-time location data to manage people, assets, and locations. Rules can generate customizable notifications based on location, time range, item type, status, and other criteria. Notifications can be sent to one or more individual users or functional groups via the InSites UI, to mobile devices, email, pagers, or other messaging systems. Notifications may also be configured to escalate automatically if not resolved in a specified period, and then close automatically based on staff roles entering the specified location. For example, the system can send an automated notification when a patient has been alone for more than 15 minutes, so that caregivers can be proactive in improving the patient’s experience.
The lean healthcare principle of a visual workplace means staff have actionable patient location information to make decisions on the floor when needed. The InSites for Clinics application automatically displays: each patients’ name, age, current location, appointment type and time; which exam rooms are in use, available, or needing cleaning; how long patients have been waiting in the exam room and their total visit time.
Nursing staff and caregivers are able to see at a glance the status of all patients, staff, and rooms. This helps them know when they need to enter the room.
Registration staff and the care team can see a running list of patients in the waiting area that don’t have an assigned room yet.
Providers and other caregivers can see the status of all their patients and how long they’ve been waiting which helps them decide their next move.
Patient information will flow automatically between InSites and your EHR. This enables a patient to be checked in (and checked out) efficiently without adding time to an already complex process.
The InSites for Clinics application is designed to streamline care delivery by decreasing patient wait times and improving throughput. This is done through delivering real-time patient/staff/equipment location and status information on visible electronic displays, computer monitors, or mobile devices. Coupling the real-time visibility with notifications on events such as extended wait times enhances workflow efficiency. The solution can help healthcare providers automate many manual processes, such as finding available rooms, equipment, or staff members and knowing the status and location of patients in real time.
The InSites for Clinics application automatically captures operational data providing insights into exam room occupancy trends and patient visit cycle times, which includes time providers are spending with patients. This data, accessed through reports, enables identification of opportunities for process improvement and empowers administrators to make evidence-based decisions.