Intelligent InSites


InSites Blog

Writing about healthcare, technology, operational performance, and enterprise-wide success.  Great insights with a pinch of humor (our blog posts are not yet reviewed by our legal team, but nor can we guarantee that you’ll agree with our sense of humor).

Oct 09

Perfecting the Patient Process

Joanna Wyganowska, PMP, Director of Marketing

October 9, 2014

At the InSites Build 2014 conference, Jeff Hoss, Vice President of Clinical Operations at Sanford Health, shared his insights on how the Sanford Moorhead Clinic is using an RTLS solution, provided by Intelligent InSites and Sonitor, to improve patient processes in the ambulatory setting.

Watch this 9 minute video to hear Sanford’s RTLS journey.

As Jeff Hoss points out in this presentation, “Our use of tags is to help us predict workflow. It’s to help add control in an area of variation. It’s to let people know when the next patient is in the room. It’s not guess work, it’s preparation. It helps us create leading indicators that help predict what patient satisfaction is going to be at the end of the month, based on things like wait time.”

He goes further by explaining how they were able to avoid “the big brother watching” attitude towards the RTLS solution. Hoss stated, “I think it was based upon learning how to reframe. When you’re making a big change like this, it’s trying to identify what is the real value that a nurse will get, that a doctor will get, that a patient will get, what’s better for them? Not the fact that we are going to monitor, because frankly, we don’t monitor. We look at patient milestones; we look at registration time, rooming time, a doctor time, a discharge time. Those are the things we are trying to improve here. And we designed our entire building around flow.”

We are very honored to be a partner in Sanford Health’s journey to perfecting the patient process.

Oct 04

Using RTLS Technology to Minimize the Risk of Ebola Exposure

Shane Waslaski, President and CEO, Intelligent InSites


October 3, 2014

The news about a patient diagnosed with Ebola and the potential for exposure to patients and hospital personnel can make any healthcare leader anxious. And it should.

Fortunately, advancements in technology – such as Real-Time Location Systems (RTLS) – can support healthcare providers with rapid and effective containment of communicable diseases.

The Intelligent InSites platform specifically has a use case application designed to provide proximity and duration reporting in infection control situations such as this. For example, when a patient is positively tested for a virus, such as Ebola, staff can instantly generate a report identifying everywhere that patient has been in the hospital, as well as all patients, staff, and equipment that were in the same location at the same time and for what duration they were in contact.

Staff can use that information to initiate the disease control protocols established by the hospital, screening exposed personnel or patients, and the provision of antiviral treatment.

The InSites system also provides reports that help risk management personnel analyze infection patterns and assist with compiling data requested by government agencies, such as Centers for Disease Control & Prevention (CDC).  This not only protects patients and hospital employees, but it also increases the safety of the entire community.

Shane Waslaski
President and CEO, Intelligent InSites

Sep 25

Thank you for joining us at InSites Build 2014

Shane Waslaski, President and CEO, Intelligent InSites


September 25, 2014

On behalf of our entire team at Intelligent InSites, I sincerely thank you for joining us at InSites Build 2014. Thank you for sharing your insights and for becoming a part of our InSites family.

As we would like to continue a dialog about transforming healthcare, please join our InSites Build group on LinkedIn: Please use this forum to share your best practices, progress on improvement initiatives, and to ask for advice or assistance.

We look forward to InSites Build 2015 – September 28-30, 2015 in Fargo, ND and we hope you are as energized as we are:

Together we can transform the healthcare!

Sep 12

The Intelligent Health Revolution

Joanna Wyganowska, PMP, Director of Marketing

Intelligent Health Association

Sept. 12, 2014

Join us at InSites Build 2014 to hear the Intelligent Health Association’s (IHA) plans to lead the health industry by bringing together representatives from standards, academic, and professional societies like IEEE, along with government agencies like the FDA, FCC and VA, to improve the health and well-being of people around the world through the adoption of new technologies.

Sep 02

Tour the Clinic of the Future at InSites Build 2014

Joanna Wyganowska, PMP, Director of Marketing

Sanford Health Moorhead

September 2, 2014

We would like to invite you to tour Sanford Health’s state of the art Moorhead Clinic as a part of the InSites Build 2014 healthcare conference Sept. 22-24 in Fargo, ND.

During this tour, you’ll be able to see firsthand how Sanford is using innovative technologies to efficiently deliver patient care in an ambulatory environment.

The 49,000-square-foot clinic, designed by JLG Architects, is equipped with 52 clinic exam rooms and has space for future expansion. The Moorhead Campus was the first Sanford location to go live with the new Intelligent InSites partnership.

This partnership is focused on bringing care to the patient, and making the clinic experience as efficient as possible for both patient and caregiver. In this new model, patients arriving at the clinic bypass the waiting room and go to their assigned exam room where nurses, physicians, and lab technicians come to them versus them making their way around to different service locations.

The clinic’s lean design also encourages more collaboration between staff members and physicians as it was designed with a new style of “team space” where physicians, nurses and other team members interact, collaborate, and coordinate patient care.

Don’t miss this opportunity – join us at InSites Build 2014!

Aug 26

Join Us at on September 24, 2014 in Fargo, ND

Joanna Wyganowska, PMP, Director of Marketing


August 26, 2014

We would like to invite you to on Wednesday, September 24, 2014 from 9:00am to 11:00am, at the Fargo Theater in Fargo, ND.

Join fellow InSites Build attendees and individuals from Fargo’s vibrant community of entrepreneurs, educators, and leaders to discuss how you will be impacted by patient-centricity in healthcare which is  impacting processes, technology adoption, facilities planning, and care delivery. Talk with national, regional and local leaders who are passionate about driving purposeful, collaborative change. 2014 will feature three outstanding presentations:

1. The Evolution of UX Design
Lorraine Chapman, Technology Usability Chair, HIMSS IT

2. Our Outpatient Future  
Matt Hocks, VP of Clinical Services, Sanford Health

3. Healthcare’s Innovation Era
Doug Burgum, Intelligent InSites Executive Board Chairman, Philanthropist and Entrepreneur

The event will be emceed by Shane Waslaski, our President & CEO.

To register for this FREE event – please go to:

We would also like to thank our Host Committee Members for helping us shape the event:

Amber Schaan & Randy Kingsley- Lake Agassiz Regional Council
Andy Christensen – Arthur Ventures
Bruce Gjovig – UND Center for Innovation
Brittany Sickler – SBA of North Dakota
Craig Whitney – The Chamber
Dr. Greg Cant – Concordia College
Greg Tehven – Emerging Prairie
Jim Gartin – Greater Fargo Moorhead EDC
Jim Traynor – Intelligent InSites
John Cosgriff – NDSU Research and Tech Park
Kirk Anton – ecommerce Breakfast
Mark Nisbet – Xcel Energy
Patrick Gulbranson – Family HealthCare
Sarah English – Beach Interactive
Dr. Susan Mathison – Catalyst Medical Center
Terri Zimmerman – Packet Digital

We look forward to seeing you at!

Aug 15

Intelligent InSites Named one of 50 Best Places to Work

Lou Wetzel, Talent Acquistion Manager

IMG_0726_reducedAugust 15, 2014

This week, Prairie Business Magazine announced that we have been named one of the northern plains’ 50 Best Places to Work in 2014. Prairie Business surveyed over 100 companies, distributing nearly 2,000 surveys to employees across the region. Our team was encouraged to respond openly and honestly about their work environment.

“These employers represent a diverse number of ways businesses can boost their employee recruitment and retention strategies. In an area with extremely low unemployment and rapid economic growth, we’re happy to share their stories and highlight the companies who make employee happiness and well-being a priority,” said Kris Bevill, Editor of Prairie Business Magazine.

This is the fourth year since 2009 that Intelligent InSites has been recognized for its outstanding work environment. Previous recognition came from Modern Healthcare Magazine in 2009, 2010, and 2012.

Our organization does its best to attract and keep not only the region’s top talent, but also people that fit our company’s mission and values. I’m happy to hear that the team thinks as highly of the workplace as I think of them.

For career opportunities at Intelligent InSites, please visit the careers page of our website and follow us on LinkedIn. Our growing company is always looking for new additions!

Aug 06

Do healthcare organizations suffer from the same reporting problems as Deutsche Bank?

Shane Waslaski, President and CEO, Intelligent InSites


August 6, 2014

In the letter to Deutsche Bank executives, which leaked to the public, a senior official with the Federal Reserve Bank of New York wrote that some reports from Deutsche Bank’s U.S. operations “are of low quality, inaccurate, and unreliable.” Many of the problems at Deutsche Bank were caused by “disjointed” regulatory-reporting system and “weaknesses” in the technology systems used by the bank’s subsidiaries. Instead of automatically compiling and reporting data to federal regulators, Deutsche Bank officials were making manual alterations to hundreds of pieces of data.

While I was reading this news I could not help myself to ask “Do healthcare organizations suffer from the same reporting problems as Deutsche Bank?” In my opinion – we do, as the majority of data in healthcare systems is collected and processed manually. This in turn introduces the risk of intentional (or unintentional) reporting inaccuracies.

Jul 25

Join the Healthcare Roundtable Discussions at InSites Build 2014

Joanna Wyganowska, PMP, Director of Marketing


July 25, 2014

We would like to invite you to participate in one of the healthcare roundtable discussions during InSites Build 2014, taking place September 22-24, in Fargo, ND.

To see the highlights of the event, please visit:

Here are five topics that will be discussed at Build 2014:
1) Bringing Hospitality into Healthcare – Share your ideas on how to improve patient satisfaction and HCAHPS scores by deploying technologies to support the best experience for patients and their families.
2) Powering Population Health – Nothing is off limits! Let’s get creative on how we can leverage innovative technologies to impact population health.
3) Building the Culture of Continuous Improvement – Share your best practices on how to instill the culture of continuous process improvement in your organizations. Discuss the techniques you are using and get ideas for your next lean initiative.
4) Best Practices for RTLS Success – Hear tips that will help your organization achieve and sustain enterprise-wide RTLS success.
5) How to Finally Make EHRs Useful – Share your ideas on how to leverage sensing technologies to make EHR systems more useful to care providers, administrators, and patients.

Among our confirmed speakers we have:
- Dr. Arthur Chen, Family Physician & Senior Fellow at Asian Health Services
- Dr. Travis Good, Blogger at HIStalk Connect
- Robin Felder, Professor of Pathology and Associate Dir. of Clinical Chemistry at University of Virginia
- James Francis, Division Chair, Supply Chain Management and Assistant Treasurer at Mayo Clinic
- Dr. Tonya Hongsermeier, VP and Chief Medical Information Officer at Lahey Health
- Dr. Ferdinand Velasco, VP and Chief Health Information Officer at Texas Health Resources
- Lorraine Chapman, Chair of HIMSS Health IT Usability Committee
- Shahid N. Shah, Healthcare Analyst.  “The Healthcare IT Guy”

We hope to host you in Fargo this September!

Jul 18

Join Us at Health Pitch 2014 on August 14, 2014

Joanna Wyganowska, PMP, Director of Marketing


July 18, 2014

We are pleased to share with you that our President and CEO – Shane Waslaski – was asked to be the Keynote speaker at Health Pitch 2014. This second annual event, hosted by Fargo-based non-profit healthcare provider – and our Customer – Family HealthCare, will take place on August 14, 2014 from 3:30pm to 6:30pm, at The Stage at Island Park in Fargo, ND.

Health Pitch 2014 is designed for healthcare providers, solution providers, educators, and the community at large to hear fresh ideas on solving healthcare issues and improving the well-being of our community.

In addition to the keynote speaker, Health Pitch 2014 will feature 15 regional leaders who will have three minutes to “pitch” their idea for disruptive innovation in the field of healthcare and wellness. The speakers are listed below:

- Andrew Dalman, Student & National Innovation Fellow at NDSU
- Nick Emlet, Director of Client Relations, Nordic Consulting Partners
- Courtney Evanson, Founder, Nevaeh
- Stephanie Goetz, Anchor for Valley News TV & Mental Health Issue Advocate, Stephanie Goetz Foundation
- Dr. Travis Good, Co-Founder, Catalyze
- Jeff Hoss, VP of Clinical Operations, Sanford Health
- Dr. Susan Mathison, Owner & President, Catalyst Medical Center
- Dr. David Moen, Principal Consultant, MoenMDConsulting
- Evan Prawda, Fellow at 100health and Student at University of Wisconsin-Madison
- Rajv Shah, Founder, MyMeds
- Dr. Barb Stanton, Autism Spectrum Disorders Therapist, Prairie St. Johns
- Dr. Shelby Terstriep, Medical Oncologist/Hematologist & Medical Director of Embrace, Sanford Health
- Dr. Donald Warne, Director of the Master of Public Health Program at NDSU
- Tiffany Wirth, Vice President of Marketing, Evolution1
- Kai Worrell, CEO, Worrell Design

Pitch topics will include mobile healthcare apps, new medical technologies, mental health awareness, and more.

To see the highlights of the event, please visit:

All proceeds from the event will support Family HealthCare. The tickets, can be purchased online by visiting:

Each ticket, priced at $25, will cover a healthcare visit of a patient whose financial situation prohibits him/her from paying for care.

We look forward to seeing you at Health Pitch!