Intelligent InSites


InSites Blog

Writing about healthcare, technology, operational performance, and enterprise-wide success.  Great insights with a pinch of humor (our blog posts are not yet reviewed by our legal team, but nor can we guarantee that you’ll agree with our sense of humor).

Jan 02

Buying or Renting – What about Equipment Reallocation?

Joanna Wyganowska, Director of Marketing


January, 2, 2014

Hospitals often struggle with the decision on whether to buy or rent their medical equipment. So I’d like to ask you this: What about equipment reallocation?

One of our healthcare customers has a multi-disciplinary group that is tasked with evaluating the hospital’s equipment needs. If someone is in need of a piece of equipment – first that individual needs to put in a request. Once the request is submitted, the team checks the utilization of the specific equipment type in order to determine whether it should be procured. Often times they can simply reallocate the piece of equipment already owned by their hospital – without the need to rent or purchase a new one.

This decision is very straightforward when leveraging a real-time locating system (RTLS). The data collected by the InSites solution, on where, when, and how the equipment is being used throughout the facility, is presented in easy-to-read utilization report. Analysis of this data makes a previously time consuming task a simple and unbiased decision for the hospital.

So before you make a decision on whether to buy or rent, look at the data first! You just may be surprised by how many assets within your hospital are consistently, yet unnoticeably, being underutilized.

Dec 24

Happy Holidays from Intelligent InSites


December, 24, 2013

To our Customers, business Partners and Friends of Intelligent InSites – we extend our best wishes for a happy and prosperous Holiday Season!

We are grateful to those who have made our amazing progress possible. Thank You!

Your Friends at Intelligent InSites

Category:  News  |  Tags: 

Dec 06

RTLS Improves the Health and Safety of Patients and Staff Alike

Joanna Wyganowska, Director of Marketing


December 6, 2013

One of our customers, Texas Health Harris Methodist Hospital Alliance, was featured today in the article entitled “Fort Worth Hospital Uses Badge Tracking to Help Patients, Staff.” In the article the hospital’s President, Winjie Tang Miao, talks about how the hospital uses big data insights. All this is possible through the use of automatically-collected location data, gathered and processed by our operational intelligence platform.

I especially like Miao’s quote “The difference is between making decisions based on perceptions compared with making decisions based on reality,” Miao said, according to Med City News. “It’s not about Big Brother. It’s about keeping people safe.”

I encourage you to read this article to see how this progressive hospital leverages technology for infection control, workflow improvements, and to streamline communication between staff, patients, and their family members.

Nov 27

Timeout for Thanks

Margaret Laub, President and CEO


November 27, 2013

Did you know that Thanksgiving was declared an annual national event during some of the bleakest days of the Civil War? That’s right, in October of 1863, Lincoln issued a proclamation stating—even though the nation was in the midst of unspeakable turmoil—that crops, mining, and westward expansion had been thriving in a productive, orderly fashion and that foreign relations were strong and peaceful. And so a day of thanksgiving was established.

Way before that, the early settlers and pioneers frequently declared thanksgiving events. What we think of as the First Thanksgiving, held over three days in the Plymouth Colony in 1621, was just one of many “thanksgiving” events celebrated by these people who reportedly faced countless hardships that probably seemed beyond overwhelming to them.

During the American Revolutionary War, Congressmen appointed several “thanksgiving days” each year in their states. The first national proclamation of thanksgiving was given by the Continental Congress in 1777 from its temporary location in York, PA, while the British occupied the capital at Philadelphia.

My point in sharing this history lesson is that giving thanks and gratitude is always a good idea, but it’s even more meaningful in times of change…as we’re experiencing now in the healthcare industry. Although it may seem like we’re in constant turmoil due to federal regulations, diminishing reimbursements and pressure to cut costs, these are the challenges that are creating our opportunities.

I’d like to encourage you to take time over the next couple of days to reflect on all the accomplishments and goodwill you have experienced this year and to find time to say “thank you”.

Our very best wishes to each of you as we celebrate the blessings of freedom and plenty, and the support and warmth of family and friends this Thanksgiving!

Margaret Laub, President and CEO
Intelligent InSites

Nov 21

5 Ways to Increase ER Efficiency

Joanna Wyganowska, MBA, PMP, Director of Marketing


November 20, 2013

In an article in the Healthcare Finance News Catherine Polera, Chief Clinical Officer of the emergency department division at Sheridan Healthcare, has shared four tips for increasing emergency room throughput. Here they are:

1.Be organized
2.Bundle lab ordering
3.Be well staffed, but not overstaffed
4.Implement lean processes

I’d offer the 5th tip – Use Technology to Support Workflows.

Lots of time in ER is wasted on searching for patients, staff members, and other resources. With the use of technology, such as RTLS (real-time location system), staff can quickly locate patients and each other. They can also check the availability and status of rooms and equipment by taking a glance at a monitor, PDA, iPhone, or other mobile communication device.

Please share with us other ideas for creating efficiencies in the ER.

Nov 11

Thank you for Serving our Country!

Carol Tweten, VP of Government Programs


On behalf of the entire Intelligent InSites team we thank all who have served or who are currently serving our country for your dedication and sacrifice. We also extend our sincere thanks to families who have deployed family members who are serving away from home at this time. We are thinking of you all and appreciate the sacrifices you have made as well.

Today many of our team members are volunteering at our local VA hospital in Fargo – this is just a small way in which we can express our gratitude.

Thank you for serving our Country!

Nov 08

How to Attack Healthcare Inefficiencies with Data

Joanna Wyganowska, MBA, PMP, Director of Marketing

Medical-Equipment- Storage-Room

November 8, 2013

“Nurses, transporters, assistants and technologists are infamous for hiding stretchers and wheelchairs where no outsider can find them. Whenever I use an empty patient room’s bathroom in my own hospital, I look behind the shower curtain. Inevitably, there is a heater, or a suction machine, or a folded wheelchair. Nobody can deny this happens in every hospital in every state.”

This is just one comment from the article “Attack Healthcare Inefficiencies with Data” by Lynn McVey, CEO and president of Meadowlands Hospital Medical Center – who attended our healthcare conference, InSites Build 2013, last week.

Here is a link to the full article:

Please share your thoughts with Lynn!

Oct 31

InSites Build 2013 Discusses Ways Technology Can Improve Health Care Delivery

Joanna Wyganowska, MBA, PMP, Director of Marketing


October 31, 2013

We just concluded an amazing event – InSites Build 2013. Thank you to our customers, partners, and guests for sharing best practices and ideas on how technology can improve health care delivery.

I encourage you to read an article, published by The Fargo Forum, highlighting ways the InSites solution makes a positive impact on patient experience, patient safety, and effectiveness of operations.

Here are just a few examples described in the article:
- Eliminating the need for a waiting room by handing a “smart tag” to patients arriving at the registration counter, so they can self-room themselves
- Tracking portable medical equipment and supplies to run a more efficient operation
- Detecting when an elderly or frail patient has gotten out of bed, or is restless, allowing a nurse to respond quickly
- Summoning an interpreter when a patient, who does not speak English, has a doctor’s appointment
- Monitoring refrigerated medications and promptly alerting staff if the temperature fluctuates outside the target range

As you can see, the opportunities are endless! If you have other ideas of how technology can impact the way care is delivered – please share it with us!

Oct 25

A History Lesson for Healthcare

Joanna Wyganowska, MBA, PMP, Director of Marketing


Oct. 25, 2013

We are super excited about our upcoming event – InSites Build 2013 – and our keynote speaker – Doug Burgum.

Doug Burgum, philanthropist and entrepreneur, will discuss how we can listen to the thought-leaders of yesterday to deliver the most efficient, affordable and effective healthcare in the future.

Don’t miss this session!

Wednesday, October 30, 2013
8:30am – 9:15am

Radisson Hotel (Downtown Fargo) – Cityscape Ballroom – 3rd Floor
(201 5th St NFargo, ND 58102)

You can still register to attend:

More about Doug Burgum
With 30 years of experience in the software industry, Doug Burgum has built, invested in and sold companies that created more than $5 billion in shareholder value. He is co-founder and chairman of Arthur Ventures, a Fargo-based venture capital group that focuses on early-stage software companies. Doug also is Executive Chairman of the Board of Intelligent InSites, the leader in real-time operational intelligence software for healthcare, and serves on the board of Preventice, a developer of mobile health applications. He has been an early-stage investor for several health-care companies, including Intelligent InSites, Preventice, Take Care Health Systems and CareCam Innovations.

See you there!
Joanna Wyganowska

Oct 11

Patient Tracking Could Save a Precious Life

Joanna Wyganowska, MBA, PMP, Director of Marketing

October 11, 2013

The news reported yesterday by CNN “Body found in hospital stairwell is missing patient, examiner says,” makes me very concerned. How is it possible that the hospital has not noticed that their patient is missing and was not able to find the patient?

It makes me think deeply if I can entrust healthcare providers with my loved-ones. Will they know if my child, parent, or friend is wandering in the labyrinth of the hospitals hallways, so vulnerable – due to their illness, medications, or state of mind?

It makes me frustrated knowing that there is a simple solution to this risk:  providing a locating tag to all patients. Technology that enables it is already there. So what’s the hold up? Money (as always).

Hospital executives ask for hard-dollar ROI in order to invest in a certain technology. This is fully justifiable, especially when they are faced with diminishing reimbursement for patient care.  But how do you put an ROI on increasing your ability to save lives?

Is the denominator a sum of estimated legal claim from the family of the deceased patient, the legal fees, and the loss of reputation? I am certain that the hospitals would find a justifiable ROI to use patient tracking technology, but I don’t even want to think about defining an ROI when it comes to protecting lives.  It’s something that you do for the sake of the patients, their families, and your own conscience. You should feel confident that you’ve done everything possible to protect the patient’s life.