Delivering Excellent Service | Mobile Infirmary

Delivering Excellent Service

How Infirmary Health Leverages Real-Time Technologies to Meet The Joint Commission Standard for Life Safety and Deliver Excellent Service

Summary

Infirmary Health strives to be the first choice for healthcare in their region. As part of their effort to deliver excellent service, Infirmary Health, along with its partner Crothall Healthcare, implemented an RTLS-based healthcare technology solution at Mobile Infirmary Medical Center.

The solution enables Mobile Infirmary Medical Center to automatically track and manage over 2,000 medical assets across six hospital floors.

This solution has given Infirmary Health the ability to:

    • Enhance transparency in the billing process by being able to validate exactly what equipment has been in each patient room
    • Keep a safer environment for patients by ensuring only sterile equipment enters the patient room through the visibility into the location of medical equipment
    • Deliver a better patient experience as the patient transportation department can dispatch team members faster through staff badging

Learn more how Infirmary Health has already realized a 12% improvement of the request-to-dispatch time KPI and is continuing to provide excellent service.

Resources

Creating an RFP for RTLS

Creating an RFP for a real-time location system requires the consideration of key criteria and questions to...

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