Eliminate Patient Waiting | Group Health

Eliminating Patient Waiting

Kaiser Permanente’s Puyallup Medical Center is Eliminating the Need for Waiting Rooms, Lab Visits and Trips to the Pharmacy


In what they call “the medical center of the future”, Kaiser Permanente’s Puyallup Medical Center is equipped with the power of location-based intelligence through RTLS and is transforming the patient experience. With real-time visibility into the location of patients, care providers, and equipment, their team is eliminating patient waiting.

Benefits provided by the system include:

    • Improved efficiency of visits by providing automated notifications of patient care milestones
    • Less patient waiting through patient self-rooming
    • Improved patient experiences by bringing services to a patient’s care room

Learn more about how Kaiser Permanente has eliminated the need for waiting rooms, lab visits, and trips to the pharmacy.


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