Innovative Clinic Design | Sanford Health

Innovative Clinic Design Improves the Patient Experience

How Sanford Health Uses Patient Self-Rooming to Improve Clinic Patient Flow


With an innovative clinic design and RTLS-based technology, Sanford Health transformed the patient experience at their Moorhead, MN clinic. This 49,250 square foot facility was the first of its kind in the Sanford system, following a collaborative, onstage-offstage care delivery model that makes clinic visits more efficient for providers and less time-consuming for patients. With the visibility created with RTLS, Sanford Health was able to implement patient self-rooming, making the patient experience more efficient.

This improved workflow design has helped Sanford Health:

    • Reduce the number of waiting room chairs from 6.2 to 2.8 per provider
    • Decrease a patient’s first contact with a nurse from 5 minutes to 2 minutes
    • Save nursing staff nearly 26 hours – or 32 miles per month – through patient self-rooming

Learn more about how Sanford Health improved their patient experience with real-time locating.


Learn more about Intelligent InSites software solutions for the healthcare industry.

InSites for Clinics
Improve patient flow and increase staff productivity and efficiency.

InSites Asset Management
Save time and increase equipment utilization in your healthcare facility.

InSites for Acute Care
Improve patient flow and hold times in your emergency department.

Oregon Medical Group