Innovative Clinic Design | Sanford Health
Innovative Clinic Design Improves the Patient Experience
How Sanford Health Uses Patient Self-Rooming to Improve Clinic Patient Flow
With an innovative clinic design and RTLS-based technology, Sanford Health transformed the patient experience at their Moorhead, MN clinic. This 49,250 square foot facility was the first of its kind in the Sanford system, following a collaborative, onstage-offstage care delivery model that makes clinic visits more efficient for providers and less time-consuming for patients. With the visibility created with RTLS, Sanford Health was able to implement patient self-rooming, making the patient experience more efficient.
This improved workflow design has helped Sanford Health:
- Reduce the number of waiting room chairs from 6.2 to 2.8 per provider
- Decrease a patient’s first contact with a nurse from 5 minutes to 2 minutes
- Save nursing staff nearly 26 hours – or 32 miles per month – through patient self-rooming
Learn more about how Sanford Health improved their patient experience with real-time locating.
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