How HCA Enhances the Patient Experience Using RTLS

Speaker:        Marne Owens, PMP
Program Manager, IT&S – Hospital Corporation of America

Time:             38 minutes


Owning a real-time location system (RTLS/RFID) is not just about finding people and things – it’s about using operational intelligence to improve the overall patient experience. Hear how Hospital Corporation of America (HCA) boosts patient and staff satisfaction in their organization through the innovative use of RTLS.


In this webinar, you will learn:

  • How RTLS empowers staff and creates satisfaction in the work environment – which impacts patient care
  • How you can use the operational knowledge gained from RTLS to improve the patient experience
  • Best practices for ensuring successful RTLS adoption and achieving results through a team approach
  • How HCA staff has responded to the implementation of their system and how you can apply their findings at your facility



About the Speaker:

Marnie Owens is a program manager for Hospital Corporation of America. She has worked in the healthcare industry for 25 years, starting in the health information management department and transitioning to IT 15 years ago. Marnie has implemented many technology products that directly impact the experience of clinicians and physicians alike. She is committed to adding value to patient care through the thoughtful application of technology.


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