Reduce Patient Cycle Times in Your Clinic
Speaker: Marnie Lange, Product Manager – Intelligent InSites
Time: 27 minutes
What do common patient experiences look like in healthcare? Crowded waiting rooms, long lines, and waiting in exam rooms stand in the way of patients’ time with their provider. Patient cycle times are long, yet face-to-face time with their provider is minimal. Why is this the norm? There are often many more questions than answers. The good news is that there are tools available that provide the data to identify opportunities to reduce patient cycle time, while increasing the time patients spend with staff and providers.
Hear how real-time location systems (RTLS) can provide you with accurate and timely patient cycle time reporting to identify opportunities for process improvement and build a NEW patient experience that improves overall staff and patient satisfaction.
In this webinar, you will learn:
- What key areas impact patient cycle time and how to identify bottlenecks for improvement
- How RTLS can enhance the coordination of staff – automatically – to problem solve in the moment and expect what is next
- How patient self-rooming means patients can skip the waiting room
- How to enable better care coordination through a simple button press
About the Speaker:
As a product manager for Intelligent InSites, Marnie Lange oversees the clinic product portfolio, including in-depth research into outpatient market needs and translating them into actionable product requirements.
Marnie has an extensive healthcare background. Prior to joining Intelligent InSites in 2013, she held the title of director of clinical operations at Sanford Health’s Eating and Weight Disorders Institute. In this position, she provided leadership and direction for clinical and business operations for multiple clinic areas – including development of strategic initiatives, management of financial and capital budgets, and the establishment of performance metrics to promote retention, client satisfaction and clinical excellence. She also led provisioning of care through continuous process improvement to ensure optimal patient experience.
Marnie is a licensed, certified social worker and LEAN certified. She received a master’s degree in social work from the University of North Dakota and an MBA in healthcare from the University of Mary.