Optimize medical clinic patient flow to drive efficiency and improved patient experiences.

We’re all aware of the wave of consumerism that is taking hold of healthcare. Patients want to get in sooner, wait less, get in and out of the clinic faster – and spend quality time with their provider. Improving clinic patient flow can help make this all happen.

At Intelligent InSites, we believe in the power of automatic data collection and its ability to drive sustainable performance improvement. Our team of experienced healthcare operations advisors, coupled with location-based intelligence and automation solutions, gives your clinic visibility into patient flow cycle times, and the benchmarks and guidance to make impactful, lasting change.

More patients, less waiting

With a real-time view of each patient’s care journey, you can mitigate bottlenecks to improve each patient’s experience. Patients wait less and spend more time with their provider – and are more satisfied.

Effortless care team coordination

Communication across the care team happens automatically. Live view boards and mobile applications give providers and nurses real-time visibility into the location of their patients and team – so they always know what’s next.

Data to drive sustainable results

Real-time visibility into patient and staff location is instrumental for in-the-moment decision making. Access to historical trends and advanced reporting gives your team the data and metrics to drive lasting improvement.

Our team will work with you to identify and understand what you want to achieve.

We’ll look at the systems and organizational capabilities you already have in place to help you get there. And then we’ll work with you to apply process design and the right technology solutions.

With automatically collected, location-based data and reporting, InSites for Clinics can help you:

facility efficiency

Improve room

Enhance patient experience

Reduce patient
wait time

Reduce average
patient cycle time

patient access

“It is amazing to see how transformative this technology can be to our processes, our staff, and most importantly – to our patients.”

– Chief Information Officer, regional health system with over 25 practice locations

Automation, integration and team collaboration.

InSites for Clinics software solution has an open technology platform that seamlessly integrates with your healthcare IT systems, in either a cloud-based or hosted model. Data from EHR, mobile communication, building and real-time location (RTLS) systems is automatically collected, processed and transformed into a visual workplace for caregivers and staff.

“It is extremely rewarding to see our staff so engaged with technology. Every day they come up with new and innovative ideas on how to use sensory data to provide the ultimate patient experience.”

– Academic Medical Center

With the Clinic Provider View Application, providers easily know who is waiting and who to see next.

Beyond the data.

InSites for Clinics’ business intelligence solution provides advanced reporting and visualization tools. View current or historical data to analyze trends, identify opportunities for operational improvements and report on key performance indicators.

Patient Flow Reporting
Patient Flow Reporting Callout
List View
Individual Patient View

Patient Flow Reporting

With insight into patient visit duration, you can uncover trends and patterns in patient cycle time – and develop goals for improvement.

  • How long patients are waiting – both in waiting areas and exam rooms
  • Caregiver time with patients by appointment type – on average and by individual provider
  • Length of patient visits by appointment type
  • Moment-by-moment details of each patient’s visit

Room Occupancy Reporting

Questions often surface during space planning. Room occupancy reporting provides visibility into the exact occupancy of your exam rooms, allowing you to identify trends and opportunities.

  • Identify daily patterns in occupancy and underutilized rooms
  • Understand how much time patients spend in a room – and how much of that patients’ time is with staff
  • Reallocate space to accommodate patient volume
  • Identify areas where you have room to add or expand services
Room Occupancy Reporting

“It’s giving you accurate and concrete data that management can use to make more informed decisions and analyze that data for better resource management, allocation and productivity.”

– Chief Logistics Officer, VISN 11, Department of Veterans Affairs


Your clinic patient and staff workflow solutions can be supplemented with additional technology that improves operational efficiency.

Staff Back-Up

Enhance existing nurse call systems with real-time visibility into the location of staff, improving response time with a simple button press.


Asset Tracking

See the real-time location of patient-critical equipment via desktop, tablet or smartphone. Spend less time searching for equipment and more time with patients.


Environmental Monitoring

Automate monitoring of temperature-sensitive items such as pharmaceuticals, blood, specimens, blankets or food.